08/09/18 17:45 PM  

Phone Numbers - Requesting a Vanity Number | RingCentral

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SummaryRequest Vanity numbers | A Vanity Number is a personalized phone number that corresponds to a distinctive combination of letters on the telephone keypad, such as 1-888-MTRGAGE or 1-888-GARDENS, that is easy to remember.

NOTE: Vanity Numbers are subject to availability. The ordering and setup process may take up to 5 business days to complete.
Details
For more videos like this, visit RingCentral University.
 

Request a Vanity Number

Click on the links below to go to a specific section:

Adding a Vanity Number through your RingCentral Online account 
Viewing Pending Vanity Numbers
 

Adding a Vanity Number through your RingCentral Online account

 

1. Log in as an Account administrator to your RingCentral Online account.

2. Go to Phone System > Phones Numbers > Company

3. Click Add Number.

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4. Select Vanity

5. Choose a toll-free number prefix from the drop-down box.

You may use the * (asterisk) as a wildcard when searching for available numbers.

For example, if you want to find a number that ends with 'SALE', enter ***-SALE

Click Search.

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6. Enter the Captcha code shown in the image, then click Submit.

7. Choose your preferred Vanity Number, then click Add Numbers. Then click Next.

IMPORTANT:
• A one-time setup fee of $30 will be charged to your account.
• This Vanity number will take approximately 5 days to become active.


NOTE: It's possible that these number(s) may have recently been reserved by someone else, even though they currently show up as available. You will not be charged a set-up fee if we find your chosen number is already taken.

8. You can assign the Vanity Number to the Auto-Receptionist or a specific extension. Once done, click Next.

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NOTE: RingCentral has set limits for the protection of customers from fraudulent activities or over usage. You may get a message saying that you have exceeded the maximum allowed value that can be processed on your account in a single billing cycle. For security purposes, please contact RingCentral Customer Service to verify your Billing Information and request an account limit increase and proceed with your desired transaction.  

9. Click OK.

The Vanity Number will be added to the list of Pending Vanity Numbers in your account and will not be activated right away.

Activation takes time since you are either transferring a number from another provider or have requested one that takes a while to activate. We work to make the process as fast as possible, but some carriers have long turnaround times.
 

Viewing Pending Vanity Numbers

To view your Pending Vanity Numbers, go to Admin Portal > Phone System > Phone Numbers > Transferred and Vanity.

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IMPORTANT: A one-time $30 setup fee will be applied to your account after the Vanity Number is activated on your account. 


See Also: 

Company Numbers Overview 

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