05/02/19 00:17 AM  

RingCentral Webinar - Configure Webinar Settings

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SummaryThis article contains information about the settings that Admins can configure for RingCentral Webinar. RingCentral Webinar is an add-on service for RingCentral Meetings that allows users to host virtual events and online trainings with up to 10,000 attendees, joining from desktop, tablet and smart devices.
Details


RingCentral Webinar Settings

The Super Admin and Webinar license owner have access and can configure the Webinar Settings. The Super Admin may also assign users to a custom role to grant permissions to edit these settings. 

For information on how to purchase RingCentral Webinar license, go to RingCentral Webinar - Purchase Licenses

To configure your Webinar settings, follow the steps below.

1. Log in to your RingCentral account

2. Under Admin Portal, go to Tools > Meetings > Webinar Settings.

3. On the Webinar tab you may configure these settings:


Webinar Branding Settings 
 

Webinar Settings

Description

Banner

Your banner is displayed at the top of your invitation page. 

Requirements
• GIF,JPG/JPEG or 24-bit PNG
• Maximum file size: 1024KB
• Suggested dimensions: 640px by 200px
• Maximum dimensions: 1280px by 400px

Logo

Your logo is displayed on the right side of the webinar topic on your invitation page, registration page, and in the email invitation to the webinar.

Requirements
• JPG/JPEG or 24-bit PNG
• Maximum file size: 300KB
• Suggested dimensions: 200px by 200px
• Maximum dimensions: 400px by 400px

Select Email Language

 Select the language to be used for emails sent from your Webinar.

Calendar

Edit, Save or Restore the Subject and Email Content. 

Invite Attendee Email

Edit, Save or Restore the Subject and Email Content. 

Invite No Registration Attendee Email

Edit, Save or Restore the Subject and Email Content. 

Invite Panelist Email

Edit, Save or Restore the Subject and Email Content. 

Host Notification Email

Edit, Save or Restore the Subject and Email Content. 

Registrants Confirmation Email

Edit, Save or Restore the Subject and Email Content. 

Webinar Updated Notification Email

Edit, Save or Restore the Subject and Email Content. 

Webinar Rescheduled Notification Email

Edit, Save or Restore the Subject and Email Content. 

Reminder Email

Edit, Save or Restore the Subject and Email Content. 

Attendees Follow-up Email

Edit, Save or Restore the Subject and Email Content. 

Absentees Follow-up Email

Edit, Save or Restore the Subject and Email Content. 

URL for expired Webinar

Edit and Save the link or URL.

Post Attendee URL

Edit and Save the link or URL.



Registration Settings

The default page includes a summary of your Webinar Registration Settings. Click the Edit button to change the following settings.
 

Webinar Registration Settings

Description

Registration Required

If checked, then the items on the next rows will apply. 

Registration Approval

Automatically Approve - Registrants will automatically receive information on how to join the webinar.

Manually Approve - The organizer must approve registrants before they receive information on how to join the webinar.

Registration Notification

Send an email to host when someone registers.

Other Registration Options

• Close registration after event date
• Allow attendees to join from multiple devices
• Show social share buttons on registration page

Questions tab

This tab contains a list of fields that you can add and mark as required to your Webinar's Registration questions. The First Name and Email Address required.

Custom Questions tab

This tab gives you the option to create your own question for your Webinar's Registration.
NOTE: You are prohibited from soliciting confidential personal information (such as credit card information or social security numbers) in your registration questions.


 

Email Settings

The default page includes a summary of your Webinar Email Settings. Click the Edit button to change the following settings.
 

Webinar Email Settings

Description

Select Email Language

Select the language to be used for emails sent from your Webinar.

Confirmation Email to Registrants

When the option to "Send Confirmation Email to Registrants" is enabled, you have the option to edit the email Subject and Body.

Reminder Email

Select when to send a reminder email to approved registrants and panelists. Your options are:

• 1 hour before the webinar start date and time
• 1 day before the webinar start date and time
• 1 week before the webinar start date and time

You may also edit the email Subject and Body.

Follow-up Email to AttendeesIf enabled, you may select when to send the follow-up email to attendees. You may also edit the email Subject and Body.
Follow-up Email to AbsenteesIf enabled, you may select when to send the follow-up email to absentees. You may also edit the email Subject and Body.


 

Integrations

Click Configure to set up Webinar integration with Marketo. For a step-by-step guide on Webinar Integrations go to:

RingCentral Webinar Integration with Marketo
RingCentral Webinar Integration with Pardot

 

See also:
RingCentral Webinar Frequently Asked Questions

 

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