10/20/18 00:23 AM  

RingCentral Contact Center - Telephony Application Server (TAS) - Bypass Integration

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SummaryTAS Bypass Integration overview

Telephony Application Server (TAS) - Bypass Integration

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SBC - Session Border Controller
A device that manages the media streams involved with setting up, conducting, and tearing down telephone calls.
ICR - inContact Router
Is a component responsible for call handling from InContact, and accepts connections from InContact SIP trunks. Sends requests to one of ICP servers listed in its pool of corresponding POD.
ICP - Internet Cache Protocol
UDP-based protocol used for coordinating web caches. Locates the most appropriate location to retrieve a requested object from.

TAS-Bypass eliminates all RingCentral features such as answer supervision, voicemail, call recording, call logging, connecting messages, etc.
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