Adding an unassigned phone
An Unassigned phone
is an IP phone in your account that is not yet activated or assigned to a User
. Unassigned phones do not have a monthly service cost until they are associated with a Digital line
RingCentral allows you to add or order phones in advance or keep existing phones until they need to be re-assigned to active users in the future. In other words, an unassigned phone is a reserved phone in your account's stockpile.
2. Under Phone System, click Phones & Devices.
3. Click Unassigned.
6. Select a device. Click Add to Cart
once selected, and then click Next
7. Select your preferred Shipping Address
or click New
to add a new address. Select your Shipping Option,
select your device, and then click Create Shipping Group.NOTE:
If you click New
to add a new Shipping Address, the page will redirect to a window where you can add a new Shipping Address. You can click Save address
so you can use it in the future, and then click Add
8. Click Next
9. Review your order and charges, then tick the acknowledgement box to confirm your order. Click Next
RingCentral has set limits for the protection of customers from fraudulent activities or over usage. You may get a message saying that you have exceeded the maximum allowed value that can be processed on your account in a single billing cycle. For security purposes, please contact RingCentral Customer Service
to verify your Billing Information and request an account limit increase and proceed with your desired transaction.
10. You will see the Order Confirmation
page where you can Print
a copy of your order transaction. Click Done
The Unassigned phone that you ordered will be added to the Unassigned tab under Phones & Devices. Check the Shipping Status of your Ordered Phones