An
Unassigned phone is an IP phone in your account that is not yet activated or assigned to a
User. Unassigned phones do not have a monthly service cost until they are associated with a
Digital line.
RingCentral allows you to add or order phones in advance or keep existing phones until they need to be re-assigned to active users in the future. In other words, an unassigned phone is a reserved phone in your account's stockpile.
6. Select a device. Click
Add to Cart once selected, and then click
Next.
7. Select your preferred
Shipping Address or click
New to add a new address. Select your
Shipping Option, select your device, and then click Create Shipping Group.
NOTE: If you click
New to add a new Shipping Address, the page will redirect to a window where you can add a new Shipping Address. You can click
Save address so you can use it in the future, and then click
Add.
8. Click
Next to proceed.
9. Review your order and charges, then tick the acknowledgement box to confirm your order. Click
Next.
NOTE: RingCentral has set limits for the protection of customers from fraudulent activities or over usage. You may get a message saying that you have exceeded the maximum allowed value that can be processed on your account in a single billing cycle. For security purposes, please
contact RingCentral Customer Service to verify your Billing Information and request an account limit increase and proceed with your desired transaction.
10. You will see the
Order Confirmation page where you can
Print a copy of your order transaction. Click
Done.
NOTE: The Unassigned phone that you ordered will be added to the Unassigned tab under Phones & Devices.
Check the Shipping Status of your Ordered Phones later on.
