tab of your RingCentral Online account allows Administrators to edit the User's settings, update Roles and Permissions
, edit User Groups
and create Templates
Follow the links below to learn more about the Users tab of your RingCentral Online account.User listRolesUser GroupsTemplates
The User list section displays the list of Users in your company. Administrators can select a User from the list and update their settings.Quick Link: Adding Multiple Extensions to your RingCentral Account
Admins can change or update the User's information, User hours, time zone, and language settings in their online account. Under User Details, select the information you want to change.
See Updating the User Information and Details on your RingCentral Online account
to learn more about updating the User's Information in the User Details on your RingCentral Online account.
• Extension Number -
This is the user’s extension number. It is recommended to use a 3-digit number to set as extension numbers.• First Name -
This is the first name of the extension user, which is also used as a reference for the Dial-by-Name Directory and Company Contacts feature.• Last Name -
This is the last name of the extension user, which is also used as a reference for the Dial-by-Name Directory and Company Contacts feature.• Record User Name -
This will allow you to make phonetic changes to the spelling of your extension name so that the system can pronounce it correctly.• Contact Phone -
This contact information can be used on Fax cover page.• Email -
This is the user’s contact email. This is where the welcome email is sent when activating the extension.• User Hours -
This is where you can set the hours of operation of your extension.• Regional Settings -
This section allows you to change your extension's Timezone settings.• User Password -
You can change the extension's security settings in the section. This option will only be available if the extension has been activated.• Apply Templates -
This allows Administrators
to consistently apply the same settings across multiple Users.• Resend Welcome Email -
This option is only be available for Administrators
if the extension has not been activated yet.
• Disable -
This allows the Administrator
to temporarily remove the extension when not in use. • Delete
- This allows the Administrator
to completely remove the extension from the list of Users in the account.
give Admins the ability to control what users can do within the system, without giving full admin access. A Role
is a collection of Permissions
which could be based on a job function. Permissions are assigned to Roles and Roles are assigned to Users.
Predefined User Roles and Permissions feature is available to all RingCentral Office customers. Custom Roles
feature is available to Office Premium
and Enterprise ONLY
up to two (2) or more Users
See User Roles and Permissions
to learn more about this feature.
The User groups
feature allows you to organize your users under a specific group to be managed by a single group manager.
See User Groups Overview
to learn more about his feature.
See Also: Managing a User Group
(shows how Group managers
can log in to the RingCentral Online account
to access or manage User groups).
allow an Account Administrator
to implement a set of configuration to multiple users at once through the RingCentral Online account, reducing repetitive actions by applying same settings to a group of users.
See User Templates Overview
to learn more about this feature.