tab of your RingCentral Online account allows Administrators to edit the User's settings, update Roles and Permissions
, edit User Groups
and create Templates
Follow the links below to learn more about the Users tab of your RingCentral Online account.User list
- Displays the list of Users with Extensions
and Unassigned Extensions
. Under the User list Administrators can add or disable a User by clicking on the Add User
button or Disable
- Administrators may assign Roles
to Users which has Permissions
based on a job function.User Groups
- The RingCentral User Groups
feature allows you to organize your users under a specific group to be managed by a single group manager.Templates
allow an Account Administrator to implement a set of configuration to multiple users at once through the RingCentral Online account, reducing repetitive actions by applying same settings to a group of users.
The User list section displays the list of Users in your company. Administrators can select a User from the list and update their settings.Users With Extensions
- Displays Users with Extensions, allows Administrators to add a User, download the User list, and Disable Users. The User list also shows the status of the Users whether they have been Enabled
or are Not Activated
To download the User list click Download User List
. The User list will be in excel format. Administrators can use this feature to create a company directory or to perform an audit of users.Unassigned Extensions
- View unassigned extensions, Assign an extension to a user, or Delete
an unused extension.
User Details - Admins can change or update the User's information, User hours, time zone, and language settings in their online account. Under User Details, select the information you want to change.
For more information about adding a User, see Adding Multiple Extensions to your RingCentral Account
. If you would like to learn more about Disabling, Enabling, or Deleting Users, see Disabling/Enabling, Deleting Groups and Users
. For more information about activating Unassigned User Extension, see Activating an Unassigned User Extension
. See Updating the User Information and Details on your RingCentral Online account
to learn more about updating the User's Information in the User Details on your RingCentral Online account. For more information about Templates, see User Templates Overview
give Admins the ability to control what users can do within the system, without giving full admin access. A Role
is a collection of Permissions
which could be based on a job function. Permissions are assigned to Roles and Roles are assigned to Users.
Predefined User Roles and Permissions feature is available to all RingCentral Office customers. Custom Roles
feature is available to Office Premium
and Enterprise ONLY
up to two (2) or more Users
See User Roles and Permissions
to learn more about this feature.
The User groups
feature allows you to organize your users under a specific group to be managed by a single group manager.
See User Groups Overview
to learn more about his feature.
See Also: Managing a User Group
(shows how Group managers
can log in to the RingCentral Online account
to access or manage User groups).
allow an Account Administrator
to implement a set of configuration to multiple users at once through the RingCentral Online account, reducing repetitive actions by applying same settings to a group of users.
See User Templates Overview
to learn more about this feature.