Auto-Receptionist or “Auto Attendant" enables calls to be answered automatically with the default or a personalized recording (record your own). The Auto-Receptionist section of the RingCentral Online Account is only accessible to Account Administrators.
Callers usually hear the following options:
• “Press 1 for service, press 2 for sales consultants, press 3 for account information…”
• “Press 1 for Bill Jones, press 2 for Elizabeth Harley…”
• “If you know the number of the party…”
You can set the following options under Auto-Receptionist:
Type of IVR
This section allows you to configure your regional date and time settings. The time format option can be set to 12-hour or 24-hour format. You can also configure the Home Country code in this feature. Learn more about Automatic Call Recording Frequently Asked Questions