06/14/18 19:26 PM  

Billing - Account suspended due to delayed payment | RingCentral

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SummaryThis article provides information about your RingCentral account suspension caused by delayed payment. Check the Billing section of the RingCentral Online account to view and manage payment and services tied to your RingCentral account.
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Billing - Account suspended due to delayed payment 


Recurring billing is done on the 1st, 3rd and 8th day from the due date. E-mail notifications are sent after each failed transactions. 

The account will be suspended when billing fails on the 8th day. In 2 weeks after the account was suspended, we send a last opportunity email. After another 1.5 months (2 months in total after the account was suspended), the account is cancelled. Cancellation of suspended accounts is automated.
 

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