06/14/18 22:50 PM  

Can I resend failed fax messages? | RingCentral

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SummaryThis article provides information about resending failed fax messages using your RingCentral number. Use your RingCentral for Desktop and mobile app to send faxes from your phone and computer.
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Can I resend failed fax messages?


Yes. When the fax failed to send on the 1st attempt, RingCentral will automatically attempt to resend the fax within 5-10 mins after the attempt. This is useful when the Recipient's number is busy.

When the fax still fails to send on the 2nd attempt, RingCentral will resend the fax for the last time and marks it as failed when it still fails on the 3rd attempt. When the fax message failed to send (3rd attempt), it stays in the Outbox folder so you can attempt to resend at a later time.

For more information, go to Checking the Status of a Fax Message
 

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