05/30/20 08:22 AM  

Pulse - Authorize to Contact Center | RingCentral Contact Center

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SummaryPulse for Contact Center, supervisors and managers may get notifications anytime anywhere. Pulse is a perfect supplement to existing Contact Center reporting and monitoring capabilities. This article describes the steps to authorize contact center to configure Pulse.


Pulse - Authorize to Contact Center

You need a Contact Center account to work with Pulse. Authorization to Contact Center is required since Pulse requests Contact Center data on your behalf and checks the data against Alert conditions.

If you are not authorized for Contact Center, that will be indicated by the icon at the top of the page and in the status bar.

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Login to Contact Center using your RingCentral Contact Center credentials. If authorization is successful the notification banner changes to green.

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To view other Pulse topics, go to: Pulse - Overview | RingCentral Contact Center.

TitlePulse - Authorize to Contact Center | RingCentral Contact Center
URL Name10773-Pulse-Authorize-to-Contact-Center-RingCentral-Contact-Center
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