05/20/20 18:12 PM  

RingCentral Phone - Plantronics Integration

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SummaryPlantronics Integration with RingCentral Phone. This article provides information about the Plantronics integration, features, troubleshooting, requirements, and recommended models.
Details

Key Features and Benefits

• Optimizes the User Experience with RingCentral Phone.
• Native integration with RingCentral Phone
• More natural and fluid interaction with RingCentral Phone.
• Select headsets include Plantronics Smart Sensor Technology which allows RingCentral Phone users to take an incoming call simply by putting on the headset, or end a call by removing it. 
• Call controls from selected Plantronics headsets – mute, hold, pickup, hang up, next call.
• One Touch answer and termination of calls directly via headset.
 

NOTE: The call control works with headset connected through USB or a Bluetooth dongle.

Requirements and Compatibility
Recommended Models
How to activate Plantronics headset in RingCentral Phone 
Frequently Asked Questions 

Troubleshooting:

• Plantronics Integration Disabled 
• No Audio Issue 
• RingCentral Phone not responding to Plantronics Audio Device button commands
 

Requirements and Compatibility

• macOS
• Windows 7, 8, and 10
• Plantronics HUB should be installed and running to continue using the call control functionality / hardware keys on the headset. Download Plantronics Hub here.
 

Recommended Models

• Voyager Focus UC
• Voyager 8200 UC
• Voyager 6200 UC
• Voyager 5200 UC
• Voyager 5200 Office
• EncorePRO 715
• EncorePRO 515/525
 

Frequently Asked Questions

1. Can I buy Plantronics headsets from RingCentral?
No. You can buy the recommended models through your preferred resellers.


2. Will RingCentral Phone work with a Plantronics Bluetooth headset?
Yes, it works through the headset’s Bluetooth USB connected to a computer.

 

Ranking
TitleRingCentral Phone - Plantronics Integration
URL Name8546
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