RingCentral Office

Phone: Getting Started Training

RingCentral University > RingCentral Office > Phone: Getting Started

 

 

Duration: 2 hours

Prerequisite: None

 

 Start here: 

  Module 1: Getting Started with RingCentral Phone Apps


Topic Duration
Video
Job Aid
RingCentral Phone Apps 40 minutes
Installing RingCentral Phone for Windows 2 minutes
Dialing Out Using the RingCentral Phone for Desktop 3 minutes
Handling Calls Using RingCentral Applications 32 minutes
Using the HUD on the RingCentral Phone App 4 minutes
Using Call Flip/Call Switch 1 minute
Empowering the Mobile Worker 33 minutes

 

 

 Next Up:

  Module 2: Poly Phones 


Topic   Duration
Video
Job Aid
RingCentral IP 335 Overview 2 minutes
RingCentral VVX 150 Overview 6 minutes
RingCentral VVX 201 Overview 6 minutes
RingCentral VVX 311 Overview 6 minutes
RingCentral VVX 350 Overview 6 minutes
RingCentral VVX 411 Overview 6 minutes
RingCentral VVX 450 Overview 6 minutes
RingCentral VVX 501/601 Overview 6 minutes

 

 

 Next Up:

  Module 3: Cisco Phones 


Topic   Duration
Video
Job Aid
Warm Transferring Calls: Cisco Desk Phones   2 minutes
Blind Transferring Calls: Cisco Desk Phones   1 minute
RingCentral SPA 303 Overview 5 minutes

 

 

 Next Up:

  Module 4: Yealink Phones 


Topic   Duration
Video
Job Aid
RingCentral W56P Overview 4 minutes

 

Additional Resources:

There are additional resources to leverage when using your RingCentral phone. 

 

User Guides


RingCentral for Desktop User Guide

RingCentral for Desktop Quick Reference Guide

RingCentral Mobile App Guide

 

Downloads


Downloads

 

Knowledge Articles


Phones & Devices Overview

Desk Phones Frequently Asked Questions

 

Community Pages


Call Foward on Polycom VVX Phones

Deskphone: what phones are supported?

Download RingCentral Applications